Respuesta :
a. defining the problem and proposing a solution
Conflict is a typical behavior and process that every group has a chance to participate in. Conflict in times can come in when the goal of the group is not met and some objectives and viewpoints are different for each member which then creates conflict and disagreements.
Conflict is a typical behavior and process that every group has a chance to participate in. Conflict in times can come in when the goal of the group is not met and some objectives and viewpoints are different for each member which then creates conflict and disagreements.
The definition of the problem and proposing of a solution is an important step in the process of conflict resolution.
What is a conflict resolution?
A conflict resolution refers to the process whereby parties concludes and find a peaceful solution to their ensuing conflicts.
Some strategies of a conflict resolution have include avoiding, competing, accommodating, collaborating, and compromising.
Therefore, the Option A is correct.
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