Which of the following is an important step in the process of conflict resolution?
a. defining the problem and proposing a solution
b. requiring all participants to adopt your viewpoint
c. agreeing only with your own values
d. none of the above

Respuesta :

a. defining the problem and proposing a solution

Conflict is a typical behavior and process that every group has a chance to participate in. Conflict in times can come in when the goal of the group is not met and some objectives and viewpoints are different for each member which then creates conflict and disagreements. 

The definition of the problem and proposing of a solution is an important step in the process of conflict resolution.

What is a conflict resolution?

A conflict resolution refers to the process whereby parties concludes and find a peaceful solution to their ensuing conflicts.

Some strategies of a conflict resolution have include avoiding, competing, accommodating, collaborating, and compromising.

Therefore, the Option A is correct.

Read more about conflict resolution

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