Leaders can exert more influence by controlling resources to which no one else has access. This has to do with the substitutability contingency factor.
Expert - This term refers to someone who possesses a high level of ability and knowledge. Referent: This is a person's perception of their own attractiveness, deservingness, and entitlement to respect from others. Coercive: This word derives from the notion that one can punish others for disobedience.
Despite a leader's potential for immense authority, his ability to influence others may be constrained by his ineffective use of social power. Power comes in five main forms: legitimate, rewarding, coercive, informational, expert, and referent.
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