Respuesta :
Active listening prevents mind wandering or thinking about what you are going to say next.
What is the purpose of active listening?
Active listening helps you build trust and understand others people's situations and feelings. In turn, this empowers you to offer support and empathy. Unlike critical listening, active listening seeks to understand rather than reply. The goal is for the other person to be heard, validated, and inspired to solve their problems.
What are the 3 A's of active listening?
The three A's are attention, attitude, and adjustment.
- Attention entails being fully tuned in to the speaker's words and gestures.
- The proper attitude is one of positivity and open-mindedness.
- Adjustment is the ability to change your gestures, body language, and reactions as the speaker's story unfolds.
Learn more about active listening
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