Respuesta :
Building trust develops slowly, can be dashed in an instant, and take a long time to repair when it is damaged.
Why is building trust important in business?
It is difficult to quantify exactly how important trust is to a business. For business owners, a lack of trust is your biggest expense. It can take years for a manager or CEO to build trust in their employees, but it's only moments of leisure. Without trust, deals can't happen, influence is destroyed, leaders can lose teams, and salespeople can lose revenue. The list continues. Trust and relationships, more than money, are the currency of business.
Confidence is the natural result of thousands of small actions, words, thoughts and intentions. Trust doesn't happen overnight; Earning trust takes work. It can take years for a given client to break through and fully gain their comfort and trust. Yet despite the importance of trust in today's business world, few leaders give it the attention and encouragement it deserves.
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