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Question 17 (Multiple Choice Worth 6 points)
(02.01 MC)

Read the scenario and answer the question that follows:

Suzanne just found out her friend has been keeping secrets from her. She immediately goes to her friend and asks why she would do such a thing. As Suzanne is standing tall and speaking, she says hello to several friends who pass by in the hallway. Then she says she is sorry for anything she may have done to hurt their friendship and cause her to keep secrets.

What action should Suzanne take in order to communicate more effectively?

Ask her friend why she has been keeping secrets
Discuss her observations, thoughts, and feelings and explain what she desires to have happen next
Let it go because bringing it up this way will only make her friend angry at her
Stand in a relaxed, slouching posture to avoid intimidating her friend

Respuesta :

In the scenario that we have here what Suzanne has to do in order to communicate effectively would be to discuss her observations, thoughts, and feelings and explain what she desires to have happen next.

What is effective communication?

This is the term that is used to refer to the ways that people are able to express their thoughts as well as their feelings. This is very important if one is to have  a healthy relationship with other people. It is good to communicate your feelings to them.

In a likewise manner, it is okay that when the communications have been made the required changes are followed through.

Read more on effective communication here: https://brainly.com/question/26152499

#SPJ!