Answer:
Step-by-step explanation:
Using the binomial distribution, it is found that there is a 0.81 = 81% probability that NEITHER customer is selected to receive a coupon.
For each customer, there are only two possible outcomes, either they receive the coupon, or they do not. The probability of a customer receiving the coupon is independent of any other customer, which means that the binomial distribution is used to solve this question.
Binomial probability distribution
0.81 = 81% probability that NEITHER customer is selected to receive a coupon.