The best thing to prepare to do if workplace violence occurs is to "manage the situation."
This will not only settle and stop the violent acts but also prevent future occurrences.
There are many actions to be carried out to manage a violent situation at work, some of which include the following:
- Carry out situational awareness.
- Speak eloquently and choose your words accordingly.
- Determine the cause of the situation.
- Listen to all the parties involved.
- By being empathetic to the parties involved.
- Give choices to the parties involved on how best to settle the issue.
Hence, in this case, it is concluded that the correct answer is option C. "Manage the situation."
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