Explanation:
The best way to gauge customer satisfaction is through a direct customer feedback loop .
Methods can be many viz. it’s a phone survey at the end of a service call, an email survey sent directly from your CRM tool, or a form on the “Contact Us” page of your website, creating a means for customers to give feedback makes it easier for you to learn what needs to improve. Explain how the Feedback Will Be Used and Respond to Everyday Feedback.
