Answer: The behavior is unethical
Explanation:
Ethical behavior could be described as doing the right thing in the right manner. Within and outside business organization, ethical behavior is compulsory, when an individual is not ethical in acts, it affects the other individual in both organizations and outside the organization.
The behavior by Troy Smyrna is unethical. The sharp practice is a situation where there is misrepresentation by the buyer and which he would have done better. The buyer didn't respect the services of the personnel attending to him