Answer:
Individuals cannot see our non verbal closing gestures
Explanation:
Dramaturgical theory asserts that individuals converse with the aim of making and leaving positive impressions and that life is a continuous play. This theory was postulated by Erving Goffman. He coined the concept of impression management, that is activities and things individuals do so as to leave a good impression on who they are interacting with. Way through which individuals leave good impressions of themselves on people they interact with is via their dress sense, non verbal communication which includes gestures and facial expressions and the place where the interaction occurs.
It is more difficult to end a conversation on phone because there is no avenue to communicate your closing gestures to the individual you are communicating with based on the theory of dramaturgy and you may not be able to make a lasting impression on the individual you are communicating with over the phone.
