Answer is B. Tracey is involved in the Need recognition
Explanation: The need recognition is the very first step a consumer takes in the consumer buying journey. It has to do with realising and admitting that there's a need to be met or fulfilled. This is not just a want or wish, but the fact that she recognises the importance of a particularly thing to satisfy her unmet need and decided to acquire it.
If she doesn't recognise and admit that need to acquire a new car, the buying process will hardly progress since she's yet to be motivated to acquire a new car.
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