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Roberta is a top-level executive at a banking institution. She spends a significant part of her day meeting with local government officials, everyday consumers, and federal banking officials to address key issues in the banking industry. Roberta’s role can best be described as _____.

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Answer:

Roberta's role can best be described as boundary spanning.

Explanation:

This term is used when referring to the creation of external relations for one's business. It is "reaching across borders" in order to build sustainable relations and manage negotiations as well as influence.

Roberta meets with local government officials, consumers and federal banking officials to address key issues in the banking industry, thus building relations for her job.

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