DOROTHY
Dorothy, your hostess, does a good job, but complains about other
people's work a lot. She doesn't get along well with her fellow
employees, and sometimes her moodiness affects the way she treats
customers. You recently overheard her make a rude remark to a long-
time regular client and thought he'd never come back. Fortunately,
though, Tim was able to make amends while he served dinner, and the
client left smiling.
her during her evaluation?what is Dorothy problem