So the first question is, in the past 5 years has there been a product or service that has led you to be vocal about your satisfaction? Meaning, do you feel as if you're the type of family that if a company went above and beyond for you, would you go above and beyond for us? And maybe you can give me an example, maybe a restaurant, a landscaper. It's called Seed Marketing, because if you really like something and you tell others, they're more likely to tell others. So on a scale from 1-10 how vocal would you say you are?

a) 1-5
b) 6-10
c) Not mentioned
d) 0