Rebecca arrives at a local dealership to buy a new car. Right away, the salesperson takes her around the lot and shows her several new models. Rebecca listens intently to the salesperson's pitch for each car. However, she questions whether the salesperson really knows what he's talking about, and if he is sincerely interested in helping her. In this instance, Rebecca is using __________.

a) critical listening
b) task-oriented listening
c) analytical listening
d) relational listening