Question 16
Derek's team is struggling to come to a consensus because several people are unwilling to share their thoughts. What would be the BEST question for the group to ask themselves to avoid groupthink?
How is this situation similar to others we've encountered?
What about the group could be making people feel unsafe?
How would this situation look different if we had more money?
Can we get rid of the people who aren't willing to speak up?

Question 17
What's the BEST way to make the whole team feel like they are part of planning what success looks like for the group?
Ask all team members to help create the team's vision.
Focus on each team member's peripheral issues.
Present a team plan that only presents a win for one group.
Create an environment where compromise is not welcome.

Question 18
Working toward building consensus in a group can help create what kind of work environment?
diverse
conflict oriented
angry and irrational
safe and welcoming

Question 19
Once a problem has been identified, what's the next step in the problem-solving method?
Evaluate possible solutions.
Choose the best possible solution.
Describe the problem.
Define the problem.

Question 20
Daryl has been invited to a meeting by the manager of another department. Where is he MOST likely to find a list of the topics they'll be addressing before he attends the meeting?
on the agenda
on the org chart
on the calendar invite
in the meeting minutes

Question 21
To be an active participant in a meeting, it's MOST essential to do what?
provide new ideas
ask questions
interrupt
listen

Question 22
Greta is in a meeting where she's having a hard time being a part of the conversation, but she has a relevant idea to share. What would be the BEST way for her to signal that she'd like a turn to speak?
Stand up and wave her arms.
Raise a finger in the air.
Interrupt whoever is talking.
Send a text to the person sitting next to her.

Question 23
What role does the team member who says, "I love to create to-do lists!" most likely play?
taskmaster
caretaker
chair
director

Question 24
The most powerful person in an organization always has the highest title.
True
False

Question 25
Groupthink is the tendency of a group to not be able to agree on anything.
True
False