Bill's Cyber Cycle Shop. Bill, the owner of Bill's Cyber Cycle Shop, has hired you to help survey his customers and determine whether his business is meeting its customers' needs. Bill wants his customers to perceive that his staff is there, willing, and able to support customers when they need help ordering bicycles and associated accessories from his website. Draft a customer satisfaction survey that Bill can use to measure his customers' satisfaction. Remember, Bill wants to know if customers perceive his staff members as responsive, if staff members demonstrate a caring attitude, and if staff members have the skill needed to answer customer inquiries.